Online Shopping

All items for sale on the VulgarDreamer.com e-boutique are available. If you wish to order a significant number of a particular item, please contact our Customer Service department by email.

To make your experience at VulgarDreamer.com as pleasant as possible, we recommend using the latest generation of your browser. If you access our website using an older version, we cannot guarantee that all of its features will function properly. Please note that your browser must accept cookies and be SSL compatible with standard browsing mode enabled. VulgarDreamer.com does not support private browsing mode at this time.

Each product is photographed with precise attention to detail, however it is possible that colors may vary slightly from one screen to another due to monitor display settings. In addition, it is important to note that the product you receive may vary slightly from the product picture due to the handmade nature of your product.

Please contact us by email under the “Contact us” section.

Please contact us by email under the “Contact us” section.

You may experience a few minutes delay after you have placed your order and before you receive the order summary. You should also check your “Spam” inbox, as the message may have been delivered there depending on your email settings. If you still have not received an email, please contact Customer Service. They will verify that the order has been successfully placed and will correct your email address if necessary.

You will be asked to select the shipment method you would prefer as part of the order procedure. Delivery cost depends on the delivery service you select: Express 2 days service will cost $28.00. We offer complimentary priority shipping.

Out of Delivery Area surcharges may apply.

Complimentary priority shipping: allow between one to seven business days between the date of shipment and your date of delivery. Destinations in Hawaii and Alaska may need more time due to limited availability of transportation.

2-Day: it will be delivered within two business days from the date of shipment.

To track your order, refer to the tracking link sent to your email. If necessary, please feel free to contact us by email under the “Contact us” section.

Goods purchased via this Website may only be delivered within United States. Any delivery address located outside of United States will be refused during the ordering procedure.

When confirming your order, you may add the gifting option to your items for an additional fee. Your purchases will then be delivered in a box wrapped in an eco-friendly cloth wrapping, similar to the furoshiki style of gift wrapping.

When confirming your order, it is possible to include an accompanying card for a gift order if you select the gifting option for an additional fee.

An order will be considered a “gift” if the civil status, last name or first name of the invoicing information is different from that of the delivery information. In this specific case, an invoice where the price of the items are not shown will be included in the package that is sent to the gift recipient.
To request an invoice where the price is not shown, even if your invoicing information is identical to your delivery information, please contact Customer Service by email under the “Contact us” section as soon as possible after placing your order.

Only an exchange for a product that is defective or damaged is possible. The gift recipient should contact our Customer Service department by email under the “Contact us” section, within ten (10) days of the delivery date.

You can only pay for your purchases with a credit or charge card: MasterCard®, Visa®, American Express®. Diners Club®, CarteBlanche®, JCB®, Discover® and China Union Pay®. You should enter your credit card or charge card number, its expiry date and its card verification number on the relevant page. Payments via Apple Pay® are accepted.

All the transactions made on the VulgarDreamer.com website are secure. The padlock symbol next to the address bar of the page beginning with “https” indicates that you are in a secure setting. VULGAR DREAMER has also established specific security measures to protect your personal information from non-authorized access and use. However, you should never consider the transmission of data by Internet to be 100% secure. Any information that you make available online can potentially be recuperated and used by third parties.

We accept international credit cards; however, when placing your order, you must enter the international billing address that is linked to your credit card.

A unique code made up of 3 or 4 digits secures remote sale transactions.
This code can be found:
– on the back of your credit card in the signature field. It is made up of 3 digits (Visa or MasterCard, for example).
– or on front, above your card number. It is made up of 4 digits (American Express, for example).

All sales are final. It is our policy to accept returns for defective or damaged products only. If your product arrived defective or damaged, we will gladly exchange it for a new one. Please contact Customer Service by email under the “Contact us” section to inform us of the problem. Customer Service must be contacted by email within ten (10) days from the delivery date for returns.

No. Only an exchange for the same product is possible if the gift order arrived defective or damage. The gift recipient should contact our Customer Service department by email under the “Contact us” section, within ten (10) days of the delivery date.

We always suggest you start with a Gift Card when considering a gift, since personal taste in jewelry is a subjective thing.